Enjoy complimentary WiFi in-mall as you shop at VivoCity. Simply follow these steps to log on to WiFi@VivoCity and stay connected!
Step 1: Select Wifi@VivoCity
Step 2: Register your email address
Step 3: Verify your account via email
Step 4: Surf away!
To enjoy complimentary WiFi connectivity, visit our Customer Service Counters on Basement 2 / Level 1 with your passport to obtain a 6 digit Voucher Code.
Select “I am a Tourist” on the Login Page and enter Voucher Code to begin surfing.
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Mobile Charging Stations
Now you no longer need to worry about your phone’s battery running low with our mobile charging stations. Equipped with a secure locker system, you can charge your mobile phones with a peace of mind when you’re shopping at VivoCity.
Our mobile charging stations are located next to our Customer Service Counters at:
- Level 1 (outside Brotzeit, #01-149)
- Basement 2 (outside VivoMart-GIANT, #B2-23)
Get the perfect gift for your family and friends!
Mapletree vouchers make the perfect gift for every occasion! Using these vouchers, your family and friends can make their purchases with great ease and convenience
The vouchers come in S$10 & S$50 denominations and are available for purchase at our Customer Service Counter on Level 1. Participating stores can be identified via voucher decals in-store.
Our main Nursing/Baby Room, located at Level 2, Play Court (near Long John Silver’s, #02-94), is designed to meet the needs of parents with several nursing cubicles, diaper changing stations and a waiting area. A wash basin and hot water dispenser are also available in the room.
For the convenience of breastfeeding mothers, our nursing rooms are also available at the following locations:
- Lobby Q , Level 2
- Lobby H , Level 2
- Lobby H , Level 3
Loan of Wheelchair
Loan of wheelchairs is available at our Customer Service Counter on Level 1 for use within the mall.
Our Customer Service Counters are located at Basement 2 and Level 1.
Operating Hours: 10am – 10pm daily
Customer Service Hotline: 6377 6860/ 6377 6870
Lost and Found
In case you have misplaced your belongings, please visit the Customer Service Counters or
call 6377 6860/6377 6870 for assistance.