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Precautionary Measures at VivoCity

Precautionary Measures at VivoCity

In line with the latest announcements made by the Multi-Ministry Taskforce (MTF) on 9 October 2021, VivoCity has aligned our precautionary measures implemented in the mall to keep you safe so you can shop with peace of mind.

SAFEENTRY CONTACT TRACING
From 13 October 2021, entry to the mall will only be allowed for groups of up to 2 fully vaccinated individuals, with the exceptions as listed below:
• Children aged 12 and below (included in the group of up to 2 persons)
• Individuals recovered from COVID-19
• Unvaccinated individuals with a valid negative Pre-Event Test (PET) result
• Unvaccinated individuals and caregivers visiting licensed medical services. Proof of appointment is required.
For full details on the criteria above, please refer to the latest advisory issued by the authorities.

All visitors to the mall are required to undergo mandatory SafeEntry check-in and verification before entry.

  1. Tap TraceTogether App or Token on check-in device for verification; or
  2. Scan QR code with TraceTogether App and present home screen for verification.

PERMISSIBLE GROUP SIZE AND DINE-IN F&B
The permissible group size when meeting with family or friends in a public place is up to 2 persons. Groups up to 2 persons will be allowed to dine-in at F&B establishments if all the diners are fully vaccinated. Unvaccinated children aged 12 years and below may also be included in such groups of 2. Please be reminded to adhere to all safe management measures and keep your masks on at all times except when eating or drinking.

OCCUPANCY LIMIT FOR SHOPPING MALLS
Occupancy limit for shopping malls is currently at 10sqm per person. Shoppers are advised to visit the mall outside peak hours for a better shopping experience at VivoCity as we expect the need for intermittent closures of our entrances to manage shopper load.

OPERATIONAL CAPACITY FOR CINEMAS AND PUBLIC LIBRARIES
Public libraries are allowed to operate at 50% capacity and Cinemas may operate within a capacity limit of up to 1,000 people if all are fully vaccinated or 50 people without testing.

COMPULSORY MASK-WEARING
Please be advised that it is mandatory to wear a mask before you enter and at all times when you are in the mall.

DESIGNATED ACCESS INTO VIVOCITY
Shoppers can gain access to VivoCity via these entrances:

(1) Visitors travelling via MRT
Basement 2 Entrance (from HarbourFront MRT Station)

(2) Visitors travelling via Public Bus / Taxis / Private Hire / On Foot
Level 1 Entrance (next to FairPrice Xtra)
Level 1 Entrance next to Lobby N (from Bus Stop)
Level 1 Drop-off Point
Level 1 Entrance facing Promenade (near Customer Service Counter)
Level 1 Entrance from HarbourFront Centre^
Level 1 Entrance from Sentosa Boardwalk^
Level 2 Drop-off Point^
^Entrances operational from Friday – Sunday, PH & eve of PH only

(3) Visitors travelling via Private Cars / Motorcycles
Level 1 Carpark Entrance (from HarbourFront Walk)
Level 1 Carpark Entrance (from Telok Blangah Road)

Mall access from the carpark are limited to the following:
• Lobby B, Basement 1 & Basement 2
• Lobby F, Basement 1 & Basement 2
• Lobby J, Basement 2
• Lobby L, Basement 1 & Basement 2
• Lobby N, Level 1 & Level 3
• Lobby M, Level 2
• Lobby R, Basement 1^
• Entrance from B1 Grocery pick-up point
^Entrances operational from Friday – Sunday, PH & eve of PH only

(4) Visitors travelling via Sentosa Express
Level 3 Monorail Entrance

CLOSURE OF COMMON PLAY AREAS
As part of the effort in minimising community transmission of Covid-19, our Play Court at Level 2 will remain closed until further notice.

As your well-being remains our top priority, we seek your kind cooperation in adhering to the above safety measures.
Together, we can play our part & combat COVID-19!