Phase 3 Re-opening at VivoCity

Phase 3 Re-opening at VivoCity

As the nation moves towards post-circuit breaker Phase 3 re-opening on 28 Dec 2020, please take note of the following precautionary measures implemented in VivoCity to keep you safe so you can shop with peace of mind.

All visitors to the mall are required to undergo mandatory temperature screening and submit personal data for contact tracing before entry. Visitors may present their physical ID (with barcode) for scanning or scan the SafeEntry QR code & present the success screen to our staff to enter the mall.

Alternatively, visitors may also present the QR code on your TraceTogether Token for scanning or scan the TraceTogether QR code & present the success screen to our staff for entry.

Shoppers can gain access to VivoCity via these entrances:

(1) Visitors travelling via MRT
Basement 2 Entrance (from HarbourFront MRT Station)

(2) Visitors travelling via Public Bus / Taxis / Private Hire / On Foot
Level 1 Entrance (next to FairPrice Xtra)
Level 1 Entrance next to Lobby N (from Bus Stop)
Level 1 Entrance facing Promenade (near Customer Service Counter)
Level 1 Entrance from HarbourFront Centre^
Level 1 Entrance from Sentosa Boardwalk^
^Entrances operational from Friday – Sunday, PH & eve of PH only

(3) Visitors travelling via Private Cars / Motorcycles
Level 1 Carpark Entrance (from HarbourFront Walk)
Level 1 Carpark Entrance (from Telok Blangah Road)

Mall access from the carpark are limited to the following:
• Lobby B, Basement 1 & Basement 2
• Lobby F, Basement 1 & Basement 2
• Lobby J, Basement 2
• Lobby L, Basement 1 & Basement 2
• Lobby N, Level 1 & Level 3
• Lobby M, Level 2
• Entrance from B1 Grocery pick-up point

(4) Visitors travelling via Sentosa Express
Level 3 Monorail Entrance

Due to requirements to stay within acceptable occupancy limits set for the mall, there may be intermittent closures of our entrances to manage shopper load. Shoppers are advised to visit the mall outside peak hours for a better shopping experience at VivoCity.

Please be advised that it is mandatory to wear a mask before you enter and at all times when you are in the mall.

Social gatherings are permissible at retail stores & F&B outlets subject to safe management measures implemented by respective outlets and limited to no more than 8 persons per group. Please refer to the store directory here for more information on the operating retail stores & F&B outlets.

The following facilities will not be operational during Phase 3:
• Play Court at Level 2

We seek your kind cooperation in adhering to the above safety measures.
Together, we can play our part & combat COVID-19!