Year
2006
Architect
Toyo Ito & Associates
Area
140,000 m²
Retail Meets Architecture
VivoCity is an iconic retail, entertainment & lifestyle destination that constantly surprises and stimulates visitors with its vibrant mix of retail and entertainment concepts. It features wide, open spaces for waterfront relaxation and entertainment, and a full calendar of exciting festivals and events that will draw both locals and foreign visitors.
Design Concept
The design for VivoCity was inspired by the HarbourFront location of the development, which evokes images of waves in the sea. Each space leads intuitively into the next, creating an enjoyable shopping experience.
VivoCity is designed by internationally acclaimed Japanese architect Toyo Ito, the man behind the renowned Sendai Mediatheque in Japan, known for his signature-style, which focuses on the utilisation of nature, climate and open spaces.
VivoCity is his first major project in Asia outside of Japan, and is set apart from the traditional box format retail developments in the region.
VivoCity is proud to achieve the BCA Green Mark Platinum Award, which recognizes the efforts in driving a more sustainable and friendly environment for our shoppers.
VivoCity is a Mapletree Pan Asia Commercial Trust (MPACT) property.
MPACT is a real estate investment trust established with the principal investment objective of investing on a long-term basis, directly or indirectly, in a diversified portfolio of income-producing real estate used primarily for office and/or retail purposes, whether wholly or partially, as well as real estate related assets. For more information on Mapletree Pan Asia Commercial Trust, visit our corporate website.
2007
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2019
2020
2021
2022
2023
2024
Finalist Standing, Singapore Press Holding Ink Awards, 2007
To honour and give recognition to the best in print advertisements and raise awareness of creativity in the advertising industry, VivoCity was honoured with a finalist standing in the SPH Ink Awards for its “Where Entertainment Comes Alive” advertising campaign in 2007.
Singapore’s Largest Ever Lantern Dance, VivoCity Mid-Autumn Record-Breaking Event, 2008
VivoCity managed to set a new record in the Singapore Book of Records for the “Singapore’s Largest Ever Lantern Dance” with 905 people doing a dance with lanterns on 13 September 2008. Shoppers were encouraged to be part of this meaningful event by registering their interest at any of the Customer Service Counters at VivoCity. The first 1,500 participants with an entry pass received complimentary goodie bags filled with attractive shopping vouchers and a unique lantern on the day of the event. They were also treated to a variety of entertaining performances and games.
Largest Heart Formation by People Carrying Lanterns, VivoCity Mid-Autumn Record-Breaking Event,2009
VivoCity has been voted the Best Shopping Centre at the annual AsiaOne People’s Choice Awards. The other 2 nominees were NEX and ION Orchard. Organished by AsiaOne, Singapore Press Holdings’ leading news and lifestyle website, the Awards is a testament to the popularity and acceptance of the nominated brand names and products by the website’s audience. Readers decide which brands, products and services are worthy to receive the awards in the various categories. VivoCity managed to set a new record in the Singapore Book of Records for the “Largest Heart Formation by People Carrying Lanterns” with 500 participants on 3 October 2009. Shoppers were encouraged to be part of this meaningful event by registering their interest at any of the Customer Service Counters at VivoCity. The first 1,500 participants with an entry pass received complimentary goodie bags filled with attractive shopping vouchers and a unique lantern on the day of the event. They were also treated to a variety of entertaining performances and games.
Singapore’s Largest Lantern Wall, VivoCity Mid-Autumn Record-Breaking Event, 2010
VivoCity managed to set a new record in the Singapore Book of Records for “The Largest Lantern Wall” with a total of 1,096 lanterns hung onto the wall by shoppers on 18 September 2010. Shoppers were encouraged to be part of this meaningful event by registering their interest at any of the Customer Service Counters at VivoCity. The first 1,500 participants with an entry pass received complimentary goodie bags filled with attractive shopping vouchers and a unique lantern on the day of the event. They were also treated to a variety of entertaining performances and games.
World’s Top 10 Retail Destinations, Shopping Center News (India)
VivoCity has been voted as one of the world’s top 10 retail destinations by the retail trade publication, Shopping Center News (India). The top 10 malls were identified by seeking the views of industry players and the trade publication hoped that these malls would serve as models to spur India’s shopping centres. Some of the other malls that share the same honours as VivoCity include big names like The Dubai Mall and London’s Covent Garden.
AsiaOne People’s Choice Awards
VivoCity has been voted the Best Shopping Centre at the annual AsiaOne People’s Choice Awards. The other 2 nominees were NEX and ION Orchard. Organished by AsiaOne, Singapore Press Holdings’ leading news and lifestyle website, the Awards is a testament to the popularity and acceptance of the nominated brand names and products by the website’s audience. Readers decide which brands, products and services are worthy to receive the awards in the various categories.
International Council of Shopping Centres’ (ICSC) Asia-Pacific Shopping Centre Awards 2013: Category One (Traditional Marketing) – Finalist
The ICSC Asia Pacific Shopping Center Awards recognizes excellence within the region’s shopping center industry. VivoCity was recognised for its outstanding achievement in marketing and design/development of its creative concept and positioning. Other Finalists included Megaworld Corporation (Makati City, Philippines), Queen Victoria Building (Sydney, Australia), and StocklandsMerrylands (Merrylands, Australia).
Asia Pacific Shopping Center Awards 2014 – New Media, Integrated Digital Campaigns – Gold
VivoCity has been awarded Gold for Asia Pacific Shopping Center Awards under New Media, Integrated Digital Campaigns. The Great Singapore Sale 2013 – Catch the VivoCity Codeys, VivoCity’s experiential and digital campaign featured a family of four giant QR code mascots who when spotted, provided shoppers the opportunity to “scan” them to receive instant reward vouchers. Other Finalists in this category included Casula Mall, Highpoint and QueensPlaza from Australia and ION Orchard from Singapore.
AsiaOne People’s Choice Awards 2015 – Best Suburban Shopping Centre – Winner
VivoCity has been voted the Best Suburban Shopping Centre at the annual AsiaOne People’s Choice Awards. The other 2 nominees were City Square Mall and Jurong Point. Organised by AsiaOne, Singapore Press Holdings’ leading news and lifestyle website, the Awards is a testament to the popularity and acceptance of the nominated brand names and products by the website’s audience. Readers decide which brands, products and services are worthy to receive the awards in the various categories.
AsiaOne People’s Choice Awards 2016 – Best Shopping Centre – Top 3
VivoCity has been voted the Best Shopping Centre at the annual AsiaOne People’s Choice Awards. The other 2 nominees were NEX and ION Orchard. Organised by AsiaOne, Singapore Press Holdings’ leading news and lifestyle website, the Awards is a testament to the popularity and acceptance of the nominated brand names and products by the website’s audience. Readers decide which brands, products and services are worthy to receive the awards in the various categories.
TripAdvisor Certificate of Excellence, 2017
VivoCity is proud to be awarded the Certificate of Excellence from TripAdvisor. This achievement celebrates businesses who have consistently achieved great traveler reviews on TripAdvisor and continually delivered superior customer experience over the past year.
Expat Living Reader’s Choice 2019 – Best Shopping Centre – 2nd Place
VivoCity is delighted to be voted as one of the best shopping centres in Singapore in the Expat Living Reader’s Choice 2019. This award is a testament to standards that VivoCity prides ourselves in, as Singapore’s largest retail and lifestyle destination, to deliver a quality shopping experience to all who visit.
Marketing-Interactive PR Awards 2019 – Best Event-Led PR Campaign – Silver
VivoCity has been awarded the Silver award for Best Event-Led PR Campaign at this year’s PR Awards for the Disney Tsum Tsum Mid-Autumn Celebration of Love event. This award is an affirmation and recognition of VivoCity’s constant efforts to engage and create memorable experiences for our shoppers. The PR Awards is an awards programme organized by Marketing-Interactive for PR practitioners.
Singapore Tourism Awards 2019 – Best Shopping Mall Experience – Finalist
VivoCity has been honoured with a finalist standing for the Best Shopping Mall Experience award, which recognises shopping malls that offer a compelling and differentiated experience for customers, complemented by personable service.
BCA Awards 2019 - Green Mark Platinum Award
VivoCity is proud to be awarded the BCA Green Mark Platinum Award by the Building and Construction Authority. This achievement recognize excellence in the built environment to promote sustainability and to drive Singapore’s construction industry towards more environment-friendly buildings.
Expat Living Readers' Choice Awards 2020 – Best Shopping Mall – Silver
VivoCity is delighted to be voted as one of the best shopping malls in Singapore in the Expat Living Readers' Choice Awards 2020. This award is a testament to standards that VivoCity prides ourselves in, as Singapore’s largest retail and lifestyle destination, to deliver a quality shopping experience to all who visit.
Honeycombers Love Local: Readers' Choice Awards 2021 - Best Retail Mall in Singapore (Gold Winner) & Honeycombers Choice winner
VivoCity is pleased to be voted as the best retail mall in Singapore in Honeycombers Love Local: Readers' Choice Awards 2021! Organized by Honeycombers, a digital lifestyle platform that is the go-to source for the latest style, dining, what's on and wellness content, the award is a testament to the popularity and acceptance of the nominated brands by the Honeycombers readers.
HoneyKids Love Local: Readers’ Choice Awards 2021 - Best Kids' Mall Experience (Gold Winner)
VivoCity is pleased to be voted as the best kids' mall experience in Singapore in HoneyKids Love Local: Readers' Choice Awards 2021! Organized by HoneyKids, a parenting and lifestyle platform, the award is a recognition to the kids' offerings and family-friendly services that VivoCity provides to our shoppers.
Expat Living Readers' Choice Awards 2022 – Best Shopping Mall – Silver
VivoCity is delighted to be voted as one of the best shopping malls in Singapore in the Expat Living Readers' Choice Awards 2022. This award is a testament to standards that VivoCity prides ourselves in, as Singapore’s largest retail and lifestyle destination, to deliver a quality shopping experience to all who visit.
Expat Living Readers' Choice Awards 2023 - Best Shopping Mall - Bronze
VivoCity has been voted as one of the best shopping malls in Singapore in the Expat Living Readers' Choice Awards 2023. This award is a testament to standards that VivoCity prides ourselves in, as Singapore’s largest retail and lifestyle destination, to deliver a quality shopping experience to all who visit.
HoneyKids Love Local: Readers’ Choice Awards 2023 - Best Kids' Mall Experience (Gold Winner)
VivoCity is pleased to be voted as the best kids' mall experience in Singapore in HoneyKids Love Local: Readers' Choice Awards 2023! Organized by HoneyKids, a parenting and lifestyle platform, the award is a recognition to the kids' offerings and family-friendly services that VivoCity provides to our shoppers.
Honeycombers Love Local: Readers' Choice Awards 2023 - Best Retail Mall in Singapore (Gold Winner)
VivoCity is pleased to be voted as the best retail mall in Singapore in Honeycombers Love Local: Readers' Choice Awards 2023! Organized by Honeycombers, a digital lifestyle platform that is the go-to source for the latest style, dining, what's on and wellness content, the award is a testament to the popularity and acceptance of the nominated brands by the Honeycombers readers.
HoneyKids Love Local: Readers’ Choice Awards 2024 - Best Kids’ Mall Experience (Gold winner)
VivoCity is pleased to be voted as the best kids’ mall experience in Singapore in HoneyKids Love Local: Readers’ Choice Awards 2024! Organized by HoneyKids, a parenting and lifestyle platform, the award is a recognition to the kids’ offerings and family-friendly services that VivoCity provides to our shoppers.
Honeycombers Love Local: Readers’ Choice Awards 2024 – Best Retail Mall in Singapore (Silver Winner)
VivoCity is pleased to be voted as one of the best retail malls in Singapore in Honeycombers Love Local: Readers’ Choice Awards 2024! Organized by Honeycombers, a digital lifestyle platform that is the go-to source for the latest style, dining, what’s on and wellness content, the award is a testament to the popularity and acceptance of the nominated brands by the Honeycombers readers.
Getting to VivoCity
By Car
MCE/AYE
Changi Airport
Woodlands Checkpoint
Tuas Checkpoint
From Marina Coastal Expressway (MCE)/Ayer Rajah Expressway (AYE), take the Keppel Road exit. Head towards Telok Blangah Road and follow the road signs leading to VivoCity.
Take East Coast Parkway Expressway (ECP)/Marina Coastal Expressway (MCE) towards West Coast Highway/Keppel Road. Take the exit towards Telok Blangah Road from Keppel Viaduct. Follow the road signs leading to VivoCity.
Take Bukit Timah Expressway (BKE) and head towards Ayer Rajah Expressway (AYE). Exit at Lower Delta Road and drive towards Telok Blangah Road. Follow the road signs leading to VivoCity.
Take Ayer Rajah Expressway (AYE) and head in the direction of Lower Delta Road exit. Follow the road signs leading to VivoCity.
By MRT
Take the North East Line or Circle Line, then alight at HarbourFront Station.
By Taxi / Private Car Hire
Our drop-off/pick-up points and designated taxi stand are located on Level 1, outside #01-06. Alternatively, drop-off is also available on Level 2, outside #02-170.
By Bus
Services:
30, 30e, 57, 61, 65, 80, 97, 97e, 100, 123M, 131, 143, 145, 166, 855, RWS8
By Car
From Marina Coastal Expressway (MCE)/Ayer Rajah Expressway (AYE), take the Keppel Road exit. Head towards Telok Blangah Road and follow the road signs leading to VivoCity.
Take East Coast Parkway Expressway (ECP)/Marina Coastal Expressway (MCE) towards West Coast Highway/Keppel Road. Take the exit towards Telok Blangah Road from Keppel Viaduct. Follow the road signs leading to VivoCity.
Take Bukit Timah Expressway (BKE) and head towards Ayer Rajah Expressway (AYE). Exit at Lower Delta Road and drive towards Telok Blangah Road. Follow the road signs leading to VivoCity.
Take Ayer Rajah Expressway (AYE) and head in the direction of Lower Delta Road exit. Follow the road signs leading to VivoCity.
By MRT
Take the North East Line or Circle Line, then alight at HarbourFront Station.
By Taxi / Private Car Hire
Our drop-off/pick-up points and designated taxi stand are located on Level 1, outside #01-06. Alternatively, drop-off is also available on Level 2, outside #02-170.
By Bus
Services:
30, 30e, 57, 61, 65, 80, 97, 97e, 100, 123M, 131, 143, 145, 166, 855, RWS8
Parking Rates
Our basement and 8-storey multi-storey carparks have more than 2,000 carpark spaces to accommodate drivers heading to VivoCity. Our parking charges are as follows:
Car
Motorcycle
| Time | Mon - Fri | Sat, Sun, Eve of Public Holiday & Public Holiday |
|---|---|---|
| 0700-1800 hrs | $1.60 for 1st hour; $0.80 for subsequent 30 mins block or part thereof | $2.00 for 1st hour; $1.00 for subsequent 30 mins block or part thereof |
| 1800-0400 hrs | $3.20 per entry | $3.80 per entry |
| 0400-0700 hrs | $2.50 per hour | $2.50 per hour |
| Time | Mon - Fri | Sat, Sun, Eve of Public Holiday & Public Holiday |
|---|---|---|
| Whole Day | $1.20 for first 3 hours, $1.20 for subsequent hour or part thereof | $1.20 for first 3 hours, $1.20 for subsequent hour or part thereof |
Rates apply with effect from 1 Oct 2023.
Complimentary Valet Parking
Every Sat, Sun & Public Holiday
10am to 10pm
Pick up and drop off at B1 Lobby F Carpark
Normal parking charges apply.
Parking Rates
Our basement and 8-storey multi-storey carparks have more than 2,000 carpark spaces to accommodate drivers heading to VivoCity. Our parking charges are as follows:
Mon - Fri
Sat – Sun, Eve of PH & PH
| 0700-1800 hrs | $1.60 for 1st hour; $0.80 for subsequent 30 mins block or part thereof |
|---|---|
| 1800-0400 hrs | $3.20 per entry |
| 0400-0700 hrs | $2.50 per hour |
| 0700-1800 hrs | $2.00 for 1st hour; $1.00 for subsequent 30 mins block or part thereof |
|---|---|
| 1800-0400 hrs | $3.80 per entry |
| 0400-0700 hrs | $2.50 per hour |
Whole Day
| Monday-Friday | $1.20 for first 3 hours, $1.20 for subsequent hour or part thereof |
|---|---|
| Sat, Sun, Eve of Public Holiday & Public Holiday | $1.20 for first 3 hours, $1.20 for subsequent hour or part thereof |
Rates apply with effect from 1 Oct 2023. Learn more about VivoCity's Parking Terms & Conditions.VivoCity's Parking Terms & Conditions.
Complimentary Valet Parking
Every Sat, Sun & Public Holiday
10am to 10pm
Pick up and drop off at B1 Lobby F Carpark
Normal parking charges apply.
Season Parking
Application for Season Parking
Season parking at VivoCity is available at $220.00* per lot per month (before GST) for Cars or Commercial Vehicles (vans not exceeding 2.1 metres in height).
*Season parking holders shall adhere to the season parking hours of the carpark at VivoCity which will be 24hrs, Mon 0001hrs to Fri 2400hrs. Sat, Sun and Public Holidays excluded.
Terms & Conditions for Season Parking
a. No refund will be given for season parking sold and/or unexpired period
b. Season
parking holders will not be given priority to enter the car park when the car park is
full
Documents required for application
Log card of vehicle for verification of IU number.
Renewal of Season Parking
Renewal of season parking can be done via AXS online, AXS mobile app or at AXS kiosks.
To apply, please email _propertymgmt@mapletree.com.sg.
Free WiFi
Enjoy complimentary WiFi in-mall as you shop at VivoCity. Simply follow these steps to log on to WiFi@VivoCity and stay connected!
Select WiFi@VivoCity
Register your email address
Verify your account via email
Surf away!
Need help? Please write in to support@vivocity.com.sg for assistance.
Click here for terms of use for WIFi@VivoCity.
Power Bank Stations
Now you no longer need to worry about your phone’s battery running low with our power bank stations. Available for rent with a deposit, you can charge your mobile phones with a peace of mind when you’re shopping at VivoCity.
The power bank stations are located at:
Level 1, Information Counter
Level 1, outside #01-188
Level 2, outside #02-116
Level 2, outside #02-152
Gift Vouchers
Mapletree vouchers are valid for use at participating stores in VivoCity, Mapletree Business City, HarbourFront Centre, Alexandra Retail Centre and 18 Tai Seng.
Please refer to the list of participating stores here.
Nursing Rooms
Our main Nursing/Baby Room, located at Level 2, Play Court (near #02-94), is designed to meet the needs of parents with several nursing cubicles, diaper changing stations and a waiting area. A wash basin and hot water dispenser are also available in the room.
For the convenience of breastfeeding mothers, our nursing rooms are also available at the following locations:
Level 2
Lobby Q & H
Level 3
Lobby H
Loan of Wheelchairs
Loan of wheelchairs is available at our Information Counter on Level 1 for use within the mall.
Enquiries
***
[NOTICE] It has come to our attention that fake profiles on Facebook have been falsely representing and misusing information extracted from VivoCity’s official social media accounts. Please be reminded to exercise caution by verifying all information through VivoCity's official Facebook page.
For your security, we strongly advise against engaging with or providing personal information to such impersonating profiles. Should you encounter any suspicious activity or receive messages from fake accounts, please report them to the respective social media platform. For further clarifications, please email enquiries@vivocity.com.sg.
***
If you’re interested to lease an advertising space, event space, retail outlet in VivoCity; or have media/general enquiries about VivoCity, please contact us via the form below or drop us an email at enquiries@vivocity.com.sg.
Join Us
NOTICE: It has come to our attention that job offers have been made to individuals outside Singapore on behalf of VivoCity. Please be informed that VivoCity will not make offers of employment to individuals overseas via any 3rd party employment agencies.
We are currently hiring! View the job titles below for more information:
Enjoy 2x VRPoints*
and exclusive
shopping privileges
when you upgrade
to Gold!
Enjoy 2x VRPoints* and exclusive shopping privileges when you upgrade to Gold!
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