VIVOCITY UNVEILS VIVOREWARDS+: THE SHOPPING REWARDS PROGRAMME FOR EVERYONE

 The all-new VivoRewards+ sees new upgrades on the rewards line-up and app features to create a more inclusive programme for all shoppers when they shop and dine at VivoCity.

Singapore 1 October 2021 – VivoCity, the largest retail and lifestyle destination in Singapore, unveils VivoRewards+, the upgraded shopper loyalty programme which sees the re-branding of the current VivoRewards programme into an all-inclusive programme, signalling a host of new offerings and benefits for members.

The most-anticipated change is the inclusion of a rewards catalogue where members can browse through and redeem from a plethora of rewards including shopping and discount vouchers, dining and lifestyle deals, mall vouchers, and the ever-popular Parking Credits redemption that has been the cornerstone of the programme’s success since it was first introduced.

“We’re really excited to unveil this newly improved programme to our shoppers! VivoRewards+ marks a new milestone in our shopper reward journey and is a shift away from a simple parking rewards scheme to a full-fledged shopper loyalty program that is inclusive and has something of interest for every shopper,” says Gwen Au, Vice-President for Marketing Communications, Mapletree Commercial Property Management. “Shoppers can now redeem rewards in the form of eVouchers through the VivoCity SG App and store them in a newly introduced in-app e-wallet before using them in the stores. This convenient feature allows on-demand redemption of rewards and enables easy access for shoppers on the go. The process is simple and fuss-free and our members can track their VRPoints history and available vouchers easily through the available app features.”

In the new programme, VivoCity has retained the familiar “Shop.Snap.Upload” process of in-app receipt submission, and also the instant point awarding for shoppers who link up their VivoRewards+ and DBS account information. Shoppers can now exchange their available VRPoints for an eligible reward eVoucher listed in the reward catalogue for use when they visit the mall. For the redemption of Mapletree Vouchers, shoppers will need to present their redeemed eVoucher at the mall’s Customer Service Counter on level 1 to receive a physical voucher for use at any participating store in the mall.

For shopper-drivers who would like to use their VRPoints to offset parking charges instead, they can simply select Parking Credits under the list of rewards and redeem a desired value with their available VRPoints. The redeemed parking credits will be instantly credited into the account balance of the vehicle registered under the member’s profile. A member may register up to a maximum of 2 vehicles sharing the same parking credit balance.

All existing VivoRewards members are automatically enrolled in the VivoRewards+ programme. To check their status, members can simply update their VivoCity SG App through their app stores and sign in with their username and passwords as normal. They will then be taken through a tutorial showcasing the new features of VivoRewards+. Existing VivoRewards members with unused value in their parking credits balance will see the full amount transferred into their new membership and reflected under their Parking$ balance.

For more information about the programme and Spend:VRPoint conversion tables, please read through our FAQs via this link.

HOW TO SIGN UP AS A VIVOREWARDS+ MEMBER
All shoppers aged 16 years and above can register for a VivoRewards+ account by downloading the VivoCity SG App and following through the account registration process. Shoppers who wish to also enrol their vehicles to offset parking charges should get the relevant IU numbers and license plate information ready.

To enrol for instant rewards through our partnership with DBS, shoppers should link up their DBS/POSB account information by clicking through the banner on the mall app’s Rewards page. While the link-up is made through the verification of the shopper’s DBS PayLah! login information, once linked, the shopper will receive instant VRPoints reward* when they use eligible payment methods including their DBS/POSB credit or debit cards, NETs and also PayLah! to make payments in VivoCity going forward.

*Only at participating outlets, terms and conditions may apply. For more information on DBSxVivoRewards+, please click here.

For more details on how to sign up, please visit VivoCity’s official website at www.vivocity.com.sg/vivorewards.

VIVOREWARDS+ LAUNCH EXCLUSIVE!
To celebrate the launch of VivoRewards+, VivoCity has prepared an avalanche of bonus perks and surprises for our existing and new members from 1 – 31 October 2021:

Existing Members
• Receive 150 VRPoints credited automatically to your account upon launch.
Applicable to all users with a registered VivoCity SG Account before 1 October 2021.

New Members
• Be rewarded with 400 VRPoints upon successful sign-up and activation of your VivoRewards+ membership. Registration is free!
Limited to the first 5,000 new sign ups.

DBS Bank Exclusive
• Earn additional 400 VRpoints upon successful link-up of your VivoRewards+ and DBS PayLah! accounts. Subsequent purchases made with a DBS/POSB Card will earn 2X VRPoints* instantly!
Link-up rewards limited to the first 5,000 new link-ups.
*Valid for all transactions made from 1 October 2021 onwards.

Top Shopper Reward
• 50 shoppers with the highest spend in the month of October will walk away with a set of shopping and dining eVouchers worth $250!
eVouchers will be credited to members’ accounts in November 2021.

Time-Limited Flash Deals
Look out for periodic flash deals in our app for the best deals that will help you stretch your VRPoints!
• Limited numbers of store vouchers will be offered at greatly discounted point conversion within the flash deal time windows.
• On 1st and 15th October, snap up flash deals at 50% off the usual points required from Charles & Keith, Golden Village, HaiDiLao HotPot, Zara, MUJI and many others!
*Limited to 1 redemption per member per deal.

Join us as a VivoRewards+ member to enjoy endless rewards!

Additional resources
For details of the VivoRewards+ Programme and Flash Deals please click here.
For VivoRewards+ Step by Step Video Guide, please click here.
For VivoRewards+ Terms & Conditions, please click here.

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For media enquiries, please contact:
Melissa Teo (Ms) (+65) 6376 9185/ melissa.teo@vivocity.com.sg

Vanessa Lee (Ms) (+65) 6804 8168/ vanessa.lee@vivocity.com.sg

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About VivoCity

With over 1 million square feet of lettable floor space attracting a diverse mix of over 300 retailers, large event spaces, including an outdoor amphitheatre, a 20,000-square-feet open plaza and a 300 metres long waterfront Promenade, VivoCity is Singapore’s largest and most diverse retail and lifestyle destination designed by world-renowned architect Toyo Ito.  VivoCity is a Mapletree Commercial Trust property.

About Mapletree Commercial Trust

MCT is a Singapore-focused REIT that invests on a long-term basis, directly or indirectly, in a diversified portfolio of income-producing real estate used primarily for office and/or retail purposes, whether wholly or partially, as well as real estate related assets. MCT’s portfolio comprises of VivoCity, Mapletree Business City, mTower, Mapletree Anson, and Bank of America Merrill Lynch HarbourFront. These five assets have a total Net Lettable Area (“NLA”) of 5.0 million square feet valued at S$8,737 million as at 31 March 2021.